"Since we started selling on Amazon Business, we've found thousands of new customers. These are people who only buy on Amazon for a variety of reasons: ease of placing orders, Business Prime and the unique Amazon Business account that can be used by the whole team. In short, Amazon Business is a very important aspect of our business because it has enabled us to expand our customer base".
Emma finds the VAT Calculation Service, which shows B2B customers the prices excluding VAT, particularly useful: "The ability to show customers the price excluding VAT and the price including VAT on the product pages on Amazon Business is very important. Many companies prefer to pay by invoice and Amazon Business gives them that option". She also highlighted the positive effect of quantity discounts: "Quantity discounts are highly sought after by customers and have helped us increase the volume of orders. It's been a very positive experience".
Best4Systems particularly appreciates the Amazon Business Recommended Products feature. "We're constantly getting recommendations on products that are available online, but are hard to find on Amazon. It's a useful feature that we use frequently. We make sure to place these products on Amazon as soon as possible in order to meet demand. The ability to know which items are most popular is really useful. It's important to be able to analyse all the information to gain a competitive advantage and offer the best possible selection of products", says Emma. Best4Systems highly recommends this solution to all sellers: