Expand your business with Amazon Selling Partner 360

Yes, your Marketplace Consultant will support your expansion and growth activities in Italy and in all European stores. If you have a single account, your fixed fee of €1,600 will be charged only once, regardless of the number of countries that you sell to. If you have separate accounts for each country, you can choose which accounts you want to receive support on, and the fee will be charged separately for the selected accounts.

Your Marketplace Consultant will help you identify any shortcomings and growth opportunities for your business, and create a business plan that will help you track your progress. Depending on your needs, you may receive recommendations in key areas such as logistics and inventory, increasing selection and conversion, merchandising and advertising and global expansion. Joining Amazon Selling Partner 360 will give you these additional benefits: 1) we will work together to achieve your strategic goals; 2) Marketplace Consultants do not focus on a particular programme or feature, and can therefore support you in a more holistic way; 3) you'll have access to Premium Selling Partner Support; 4) we will proactively check if there are growth opportunities for your account (e.g. expansion, marketing, selection, pricing, etc.); 5) your Marketplace Consultant will inform you about the latest beta programmes and pilot projects.

We continuously monitor Selling Partners' satisfaction and use their feedback to improve our programme. We encourage you to read the success stories of other Selling Partners. You can find more information about the companies that have benefited from Amazon Selling Partner 360 here.

No, we do not support your growth outside Italy and Europe because the service is European only. However, we work closely with the Global Sales Team and will be able to inform you of any new opportunities. While we can't work directly on your non-European accounts, your Marketplace Consultant will be able to connect you with teams that can support your expansion outside of Italy and the EU.

Yes, your Marketplace Consultant will help you understand all the tools available to you. You can let them know what information or feature you're looking for and you'll be guided to the most suitable solution. If you'd like to learn more about Seller Central, tell your Marketplace Consultant and it will be included as a topic during your monthly call. If this is a one-off question, your Marketplace Consultant will also be available via email.

Your Marketplace Consultant can provide you with advice on all types of Amazon deals, including Coupons, Lightning Deals, 7-day Deals, and Today's Deals. Acceptance of your deals is not guaranteed as part of your participation in Amazon Selling Partner 360, but they are a topic that your Marketplace Consultant will advise you on in order to support your growth. Any fees will apply depending on the type of deal chosen; you will not receive free or discounted merchandising for deals and promotions as part of your participation in Amazon Selling Partner 360.

Yes, your Marketplace Consultant can help you create deals and manage the various types of deals available. They can also help you manage different deal timelines based on your business goals and provide guidance on the requirements for accessing the various deals, thus increasing the chances that your deals will be accepted.

Invoicing will take place on the first day of the month. Please see FAQ 24 to understand how your rates are calculated. You'll find the total fee charged in the Reports section under Seller Central -> Payments -> Transactions -> Fees -> Premium Services Fee.

The monthly fee is paid by debiting your account balance. If your account balance is not enough to cover your monthly bill, the remainder of the fee will be charged to the credit card associated with the account.

Amazon Selling Partner 360 is currently offered as a single service package and individual services cannot be used separately at this time.

Unfortunately, we are unable to support Selling Partners prior to enrolment. However, you have access to Selling Partner Support regardless of your programme enrolment status, so we encourage you to use this service until you join the programme. Once enrolled in the programme, you will be assigned to a Marketplace Consultant so as to define your growth strategies, and you'll have access to Premium Selling Partner Support to manage specific operational problems (see FAQ [-]). Participation in the Amazon Selling Partner 360 programme does not involve assistance for issues related to account holds or deal removals. All Selling Partners, including participants in the Amazon Selling Partner 360 programme, must follow the same resolution procedures for deal- or account-level holds.