Amazon has Food Huggers covered when it comes to IP protection
"Amazon has a continuously evolving toolkit that enables brand owners like myself to protect our companies and our customers and stay one step ahead of bad actors."
Adrienne McNicholas
Co-founder
Finding ways to reduce waste
Adrienne McNicholas's lifelong dislike for wasting food and her love of the environment meant she was always striving to find new ways to keep produce fresh without resorting to clingfilm and other single-use plastics.
None of the ideas seemed quite right until, one day, she realised that the solution was right in front of her.
"Mother Nature has already designed a really good system to protect produce and keep it fresh", she says. "Its natural peel or skin. All we had to do was focus on the part of the fruit or vegetable that was exposed."
After having her lightbulb moment, Adrienne and her co-founder, Michelle Ivankovic, started experimenting with silicone to try to create a replacement skin for the unprotected parts of partially used produce. A few iterations later, they'd nailed down their product and Food Huggers was born.
None of the ideas seemed quite right until, one day, she realised that the solution was right in front of her.
"Mother Nature has already designed a really good system to protect produce and keep it fresh", she says. "Its natural peel or skin. All we had to do was focus on the part of the fruit or vegetable that was exposed."
After having her lightbulb moment, Adrienne and her co-founder, Michelle Ivankovic, started experimenting with silicone to try to create a replacement skin for the unprotected parts of partially used produce. A few iterations later, they'd nailed down their product and Food Huggers was born.
Kickstarting a food revolution
With her prototypes in hand, Adrienne started a Kickstarter campaign to fund her new venture. While the campaign was, in Adrienne's words, "super successful", it also marked the beginning of her struggles with bad actors who took note of her idea and copied it right away.
Her excitement at hitting her funding goal for Food Huggers quickly turned to dismay. Bad actors had created online listings that capitalised on her hard work.
"They used our photos, our logos, our video... everything", she says. "They just stripped all the content from our Kickstarter page and put it on their own listing."
Her excitement at hitting her funding goal for Food Huggers quickly turned to dismay. Bad actors had created online listings that capitalised on her hard work.
"They used our photos, our logos, our video... everything", she says. "They just stripped all the content from our Kickstarter page and put it on their own listing."
Sending fraudulent dishes back to the kitchen
Determined not to let bad actors ride her coattails, Adrienne got to work protecting her brand.
Food Huggers registered its trademarks, patented its products and copyrighted its photography. Adrienne also put a lot of effort into tracking down counterfeit listings online. But many of the tools available to her weren't straightforward to use, and taking down counterfeits took time.
Things changed dramatically in 2017, when Amazon launched Amazon Brand Registry, a free programme for brands that enables them to manage and protect their intellectual property rights in the Amazon store.
For Food Huggers, joining Brand Registry activated proactive protections that stop infringing listings and block inaccurate content. Food Huggers could also access tools like Report a Violation, which makes it possible to report suspected intellectual property infringements to Amazon.
"The Report a Violation tool has a structured, user-friendly and effective infringement removal process", says Adrienne.
Crucially, the Report a Violation tool made the process of taking down listings that infringed on Food Huggers' patents, trademarks and copyrights much simpler and quicker. Using the tool also drove additional automated protections that helped stop infringements in the first place.
"It has become so easy to report infringements", says Adrienne. "I can search for our brand name, select multiple listings and indicate how they infringe our intellectual property, and Amazon will take them down."
Food Huggers registered its trademarks, patented its products and copyrighted its photography. Adrienne also put a lot of effort into tracking down counterfeit listings online. But many of the tools available to her weren't straightforward to use, and taking down counterfeits took time.
Things changed dramatically in 2017, when Amazon launched Amazon Brand Registry, a free programme for brands that enables them to manage and protect their intellectual property rights in the Amazon store.
For Food Huggers, joining Brand Registry activated proactive protections that stop infringing listings and block inaccurate content. Food Huggers could also access tools like Report a Violation, which makes it possible to report suspected intellectual property infringements to Amazon.
"The Report a Violation tool has a structured, user-friendly and effective infringement removal process", says Adrienne.
Crucially, the Report a Violation tool made the process of taking down listings that infringed on Food Huggers' patents, trademarks and copyrights much simpler and quicker. Using the tool also drove additional automated protections that helped stop infringements in the first place.
"It has become so easy to report infringements", says Adrienne. "I can search for our brand name, select multiple listings and indicate how they infringe our intellectual property, and Amazon will take them down."
"Amazon is continuously evolving its brand protections so they're always one step ahead of bad actors."
Adrienne McNicholas
Co-founder
Patent disputes resolved
After finding success using Amazon Brand Registry's Report a Violation tool, the team at Food Huggers heard about Amazon Patent Evaluation Express. The programme, which is available through the Report a Violation tool, is a patent evaluation programme that uses neutral third-party patent experts to review utility patent infringement cases.
Settling a utility patent infringement case through a patent lawsuit in the US can sometimes cost hundreds of thousands (if not millions) of dollars, with an average time-to-trial of 2.4 years. Amazon Patent Evaluation Express takes an average of 7 weeks and the decision is automatically enforced in Amazon stores.
Participating in an evaluation requires both parties to deposit $4000 with the neutral evaluator. The evaluator reviews submissions and determines whether the reported listings infringe the patent. The winning participant gets their $4000 deposit back.
What Adrienne loves best about the programme, she says, is that it's a cost-effective way to stop these types of bad actors.
"For us", she says, "it's absolutely worth the effort to protect our patents. So we're more than happy to initiate the process and pay the required deposit to protect our brand and customers."
Settling a utility patent infringement case through a patent lawsuit in the US can sometimes cost hundreds of thousands (if not millions) of dollars, with an average time-to-trial of 2.4 years. Amazon Patent Evaluation Express takes an average of 7 weeks and the decision is automatically enforced in Amazon stores.
Participating in an evaluation requires both parties to deposit $4000 with the neutral evaluator. The evaluator reviews submissions and determines whether the reported listings infringe the patent. The winning participant gets their $4000 deposit back.
What Adrienne loves best about the programme, she says, is that it's a cost-effective way to stop these types of bad actors.
"For us", she says, "it's absolutely worth the effort to protect our patents. So we're more than happy to initiate the process and pay the required deposit to protect our brand and customers."
"Project Zero in one word: empowering"
Adrienne's proficiency with Report a Violation hasn't just helped to curb bad actors. It has also opened the door to next-level counterfeit protection tools.
"Because of the high accuracy rate we achieved with Report a Violation", she says, "we were invited to join Project Zero and we signed up right away."
Brands enrolled in Project Zero can take down counterfeit listings themselves without needing to contact Amazon. Food Huggers' accurate submissions also drive Amazon's feedback loops to block violations automatically — before they impact customers.
Project Zero has made impossible for bad actors to get away with counterfeit listings. "If somebody lists their product as Food Huggers and uses our photographs", Adrienne says, "we flag it through Project Zero and it goes down immediately.
I would highly recommend Project Zero to other eligible brands."
"Because of the high accuracy rate we achieved with Report a Violation", she says, "we were invited to join Project Zero and we signed up right away."
Brands enrolled in Project Zero can take down counterfeit listings themselves without needing to contact Amazon. Food Huggers' accurate submissions also drive Amazon's feedback loops to block violations automatically — before they impact customers.
Project Zero has made impossible for bad actors to get away with counterfeit listings. "If somebody lists their product as Food Huggers and uses our photographs", Adrienne says, "we flag it through Project Zero and it goes down immediately.
I would highly recommend Project Zero to other eligible brands."
"Project Zero is an amazing programme. Being able to immediately take down content that infringes my intellectual property rights has allowed me to better protect my customers and my company."
Adrienne McNicholas
Co-founder
Beating counterfeiters benefits everyone
Food Huggers' brand protection strategy has come a long way since its launch, and the company's efforts have led to improved reviews and a strong increase in sales.
But Adrienne isn't about to rest on her laurels. If anything, she plans to double down on her efforts to make sure that customers always get authentic Food Huggers products. "If you allow your brand to be copied", she says, "it encourages others to do it too. Counterfeits invite more counterfeits."
Adrienne believes that working with Amazon will be instrumental to Food Huggers' success.
But Adrienne isn't about to rest on her laurels. If anything, she plans to double down on her efforts to make sure that customers always get authentic Food Huggers products. "If you allow your brand to be copied", she says, "it encourages others to do it too. Counterfeits invite more counterfeits."
Adrienne believes that working with Amazon will be instrumental to Food Huggers' success.
Location
Houston, TX, USA
Sector
Retail
Launch on Amazon
2015
Brand protection tools
Brand Registry
Project Zero
Project Zero
Learn more about Project Zero
On this site, we use cookies and similar tools (collectively, "cookies") in order to provide and improve our services and to show ads. To learn more about how Amazon uses cookies, please read Amazon's Cookie Policy.
